Frequently Asked Questions

Vi ved, at det kan være svært at vælge den rette duft online – og vi ønsker, at du skal føle dig tryg gennem hele købsoplevelsen. Derfor har vi samlet de mest stillede spørgsmål her, så du hurtigt kan finde svar på alt fra leveringstider og returnering til duftvalg og rabatter.

Finder du ikke det, du søger?

Så er du altid velkommen til at kontakte os – vi er her for at hjælpe dig.

Hvor lang er leveringstiden?

By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.

Hvad koster fragten?

By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.

Kan jeg ændre eller annullere min ordre?

Ja, kontakt os hurtigst muligt på kontakt@lessencier.dk – vi hjælper dig, så længe ordren ikke er afsendt.



Er jeres parfumer originale?

By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.

Hvor længe holder jeres parfumer?

By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.

Hvordan vælger jeg den rigtige duft?

Læs vores duftbeskrivelser, eller kontakt os for personlig vejledning. Vi hjælper dig gerne med at finde din signaturduft.

Hvilke betalingsmetoder kan jeg bruge?

By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.

Er det sikkert at handle hos jer?

By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.

Kan jeg returnere en duft, hvis jeg ikke kan lide den?

By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.

Hvad gør jeg, hvis min pakke er beskadiget?

Send os en mail med billeder af skaden, så sender vi en ny vare eller refunderer dig hurtigst muligt.

Hvordan får jeg 10 % rabat?

Tilmeld dig vores nyhedsbrev, og modtag en rabatkode med det samme.

Får jeg rabat, hvis jeg køber flere?

Ja! Ved køb af to eller flere parfumer får du automatisk op til 25 % rabat – ingen kode nødvendig.